Frequently Asked Questions
I had your delicious water ice and ice cream in foam cups in the hospital. Can I purchase at a store?
As delicious as our insulated cups are, they are a healthcare item only. We do not sell these items in the retail market.
Do you sell Jack & Jill Ice Cream in supermarkets?
No. You can purchase Jack & Jill Ice in many convenience stores, and independent mom & pop stores in our serving area.
Can I buy Jack & Jill Ice Cream direct?
We offer over the counter sales at our Egg Harbor Township, NJ location. Please call ahead before visiting to make sure they have the product you would like to purchase. Their telephone number is 609-484-8000.
Does your Ice Cream Contain Gluten?
We do offer many ice cream options without Gluten. For specific nutritional information, please see the Products section of our website.
What is your Allergy Policy?
Click Here for Our Allergen Statement.
I am opening a store. How do I set up an account with Jack & Jill?
Thank you for your interest in working with us. Please see our Contact Us section of the website to send an email to our new accounts department or you call our corporate headquarters directly at 856-813-2300.
What does DSD mean?
DSD stands for Direct Store Delivery. We deliver our products directly from our warehouse to your location.
Do you only sell ice cream?
Ice Cream continues to be our heritage, but we have added a full lineup of refrigerated and frozen food and beverage brands. Please see Products section for more details.